TrendySalesStore

Find the good out there.

TrendySalesStore

44800 Shale Circle, Temecula California 92592, United States

Opening Hours

10 AM to 7 PM EST, Monday to Sunday

ABOUT US

Welcome To TrendySalesStore

At TrendySalesStore, we ensure your nighttime environment is serene and safe. Specializing in high-quality silicone night lamps, we're here to bring you tranquility at its best. Gentle light, peaceful nights with TrendySalesStore! Continue reading on the main page "About Us".

FAQ

Thank you for choosing our online shop at www.trendysalesstore.com. Below are the terms and conditions that govern our shipping policy.

Free Shipping: TrendySalesStore is pleased to offer free standard shipping on all orders, with no minimum purchase required. This offer extends to all U.S. states, including Alaska, Hawaii, Puerto Rico, and APO/FPO/DPO addresses. Our goal is to make your shopping experience as seamless as possible. Please be aware that this free shipping applies only to standard delivery options and the delivery timelines detailed in our shipping information remain applicable.

Order Processing Time: We typically dispatch orders within 1 to 2 business days (Monday to Sunday) for orders placed before 12 PM EST.

Delivery Estimates: We aim for orders to be delivered within 3-5 business days after they are dispatched. Deliveries are conducted from Monday to Saturday directly to the address provided by the customer. Please note that deliveries to collection points are not available.

While we strive to meet our shipping and delivery schedules, TrendySalesStore cannot be held liable for delays caused by unexpected events or conditions outside our control, such as severe weather or other natural disasters.

Shipping Carrier: We utilize USPS for all deliveries. Should there be any delay in your shipment, please contact us at support@trendysalesstore.com for support and information.

Shipping Confirmation and Tracking: You will receive a shipment confirmation email with a tracking number as soon as your order has been shipped. This tracking number will generally be active within 24 hours.

Order Changes:

Once an order has been dispatched, it cannot be modified or cancelled.

Missing Orders:

If the tracking information indicates that your order has been delivered but you have not received it, please first contact the delivery service to locate your package. If you still encounter issues, email us at support@trendysalesstore.com for assistance. If tracking does not show updated status due to a technical error and your order cannot be located, please contact us for further assistance.

Damaged Products:

If your products arrive damaged, please photograph the damage and email the images to support@trendysalesstore.com for evaluation. Please retain the damaged goods until you have received instructions on how to proceed.

Contact Information:

Online store TrendySalesStore

Available from 10 AM to 7 PM EST, daily

Email: support@trendysalesstore.com

Phone: +1 (610) 234-7848

Or through our contact form on the Contact Us page

Address: 44800 Shale Circle, Temecula California 92592, United States

We are here to help and look forward to assisting you with your queries and concerns.

If you decide to reconsider your purchase, TrendySalesStore offers a 30-day return period beginning the day after your item arrives. Please initiate your return by emailing us at support@trendysalesstore.com for an efficient process.

Here are the criteria for our change-of-mind return policy:

The product must be new, unused, and maintain its original condition.

Any items with a manufacturer's seal must remain unopened.

The item should show no signs of damage from customer handling or use.

All returns must include the original packaging. To start your return, contact us at support@trendysalesstore.com to discuss your reasons and to request a prepaid return shipping label.

TrendySalesStore will issue your refund within seven working days once our logistics team has received and processed the returned item.

TrendySalesStore Address for Returns: 44800 Shale Circle, Temecula California 92592, United States

Return Procedure Steps:

Confirm Return Eligibility: Ensure you are within the 30-day return window from the date you received your item.

Contact Customer Support: Reach out via email, phone, or our website to provide details about your order and the reason for the return. We will verify if your return is acceptable and provide you with authorization and further instructions.

Package Your Return: Securely repack the item in its original packaging along with all accessories and documentation. Ensure the item remains in pristine condition.

Include Authorization Info: Place the return authorization and a brief explanation of the return reason inside your package.

Dispatch Your Return: Send your package to our Address for Returns: 44800 Shale Circle, Temecula California 92592, United States, using a trackable and insured shipping method, as we are not responsible for lost returns.

Inform Us: After dispatching, notify our customer service with the tracking number so we can start tracking and processing your return.

Await Confirmation: We will notify you once we receive and inspect the returned item. If it meets our standards, we will proceed with the refund.

Process Refund: Refunds are credited back to the original payment method within seven business days after approval.

Addressing Damaged or Incorrect Items: Should your item arrive damaged or incorrect, please contact us at support@trendysalesstore.com within 48 hours. You have 30 days from the day following delivery to return these items for a refund or replacement without shipping costs.

Order Cancellation: You can modify or cancel your order without any penalties before the shipping confirmation is issued. If your order has already been shipped, please follow our return guidelines based on your specific situation.

Lost Shipments: If your shipment is missing (not received two days after the expected delivery date), please contact our customer service. We will investigate with the shipping carrier for up to five days. If the package cannot be located, it is deemed lost, and you will be eligible for a full refund or a replacement, as per your choice.

Refund Details: Refunds are processed once the returned item is received and inspected by our team. All refunds are issued to the original payment method within seven business days post-inspection.

For further assistance or questions about returns or refunds, please contact our customer support team at TrendySalesStore.

Contact Information:

Online store TrendySalesStore

Available from 10 AM to 7 PM EST, daily

Email: support@trendysalesstore.com

Phone: +1 (610) 234-7848

Or through our contact form on the Contact Us page

Address: 44800 Shale Circle, Temecula California 92592, United States

We are always eager to assist and highly value your feedback on any inquiries you might have!

At TrendySalesStore.com, we offer a variety of payment methods to accommodate your preferences, including all major credit cards and digital payment options such as Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, Meta Pay.

When you confirm your order on our site, your card will be charged in USD immediately, rather than at the time of shipping.

The refund process is initiated once we have received and inspected your returned item at our warehouse. We aim to issue refunds within a maximum of seven working days. All refunds are credited back to the original payment method.

We are committed to ensuring secure transactions through Shopify payments.

Security & Privacy

TrendySalesStore.com is dedicated to protecting your online security. We utilize Secure Sockets Layer (SSL) technology with 128-bit encryption to secure the safety of your online transactions. This advanced technology encrypts all sensitive information, such as passwords and credit card numbers, during your online interactions. Every form on our website is secured with SSL technology to ensure the privacy and integrity of your personal data.

PCI Compliance

Our platform rigorously adheres to the Payment Card Industry Data Security Standards (PCI DSS), ensuring that all your credit card information and transactions are handled with the utmost security. We maintain our compliance through annual on-site evaluations and stringent risk management procedures, safeguarding our platform's continuous security and adherence to PCI standards.

Your Payment Information

We do not have access to your full credit card number. Only your billing and shipping details, order specifics, and the last four digits of your credit card number are accessible to our staff after a transaction is completed.

Enjoy a secure and reliable shopping experience at TrendySalesStore.com!

Contact Information:

  • Online store: TrendySalesStore
  • Available for contact from 10 AM to 7 PM EST, every day of the week
  • Email: support@trendysalesstore.com
  • Phone: +1 (610) 234-7848
  • Or via our contact form on the Contact Us page
  • Address: 44800 Shale Circle, Temecula California 92592, United States

FREE SHIPPING

Free shipping on all US order

Customer Support

We will respond during business hours.

30 DAYS RETURN

Simply return it within 30 days for an exchange.

100% PAYMENT SECURE

We provide secure payment with Shopify Payments

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